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Level 6, 118 King William Street, Adelaide, SA 5000, Australia

Create Ever-Ready IT Infrastructure?

IT or Information Technology infrastructure combines the components necessary for the enterprise management and operation of the IT services. Nowadays, technology is powering nearly every aspect of everyday businesses, from operations to services and goods to the employees’ work for an individual. Thus, if you have a flexible, secure, and reliable IT network, it will assist the enterprise in meeting all the goals and offer a competitive edge in this market. 

The IT infrastructure services of EngageU include emergency and proactive troubleshooting, server, database, and application optimization, round-the-clock monitoring, environment development, and many more. Our IT infrastructure builds exceptional employee and customer experiences. We can assist you in moving away from the hardware-oriented and capital-intensive towards an intelligent and software-defined infrastructure. 

IT Infrastructure Services EngageU Provides

We offer our clients different sets of service components by forming an ideal service scope for them.

1. Traditional Enterprise Infrastructure Services

01

Consultation

We examine the current IT infrastructure of an organization and implement and elaborate on a comprehensive strategy for making it completely operational.

02

Support

We offer professional L1 to L3 support of an IT infrastructure or its part. We solve both user problems and issues with deep technical knowledge.

03

Management

EngageU offers a wide range of management services for IT infrastructure, from designing and planning to its monitoring, troubleshooting, evolution, and administration.

04

Managed Services

You can completely rely on our self-managed team for the IT infrastructure services. We make sure that there is stable security and performance of the infrastructure, proactive resolutions of the issues, and decreased maintenance costs.

2. Cloud Enterprise Infrastructure Services

01

Migration

We design, plan, and implement complete scale cloud migration of the on-premise IT infrastructure to improve its scalability and flexibility. EngageU also optimizes the maintenance cost along with ensuring minimum downtime during the entire migration process. We bring together industrialized cloud services with patented automation tools that offer data sovereignty, speed up the migration procedure, and also mitigate any threat.

02

Management

We deploy, design, support, optimize, and monitor the hybrid or cloud IT infrastructure. Our IT infrastructure management team makes sure that the entire system is highly available, scalable, and performing. EngageU digitizes the Cloud IT infrastructure management for elevating the human experience, rationalizing the costs, accelerating the service delivery, and integrating the functions.

03

Security

We monitor the client’s cloud IT infrastructure against security threat detection and mitigate the vulnerabilities. EngageU believes in improving the efficiency of security solutions and many more. We can strengthen employee and customer trust with industry-centric and proactive threat intelligence woven into the fabric of infrastructure and cloud.

04

Consultation

We assist you in making sure about the security, stability and high performance of the cloud infrastructure. Our team also assists you in decreasing the cloud migration cost, app development, and maintenance.

05

Managed Services

We assist the client in stabilizing, managing, and optimizing the IT infrastructure for future transformation and growth.

06

Networking

Our IT infrastructure squad is reimaging the enterprise network in performing the edge and cloud world and meeting all the demands for higher performance, security, and bandwidth.

07

Data and Cloud Center

We can transform, control, and integrate the infrastructure and cloud workloads to reap the complete benefit of the cloud Continuum.

08

Digital Workplace

EngageU maximizes the sustainable value and workplace experience by promoting an engaging, digitally savvy, and healthy workforce.

09

Database Platforms

EngageU tunes and designs the database workloads for simplifying the integration, accelerating the ROI, and improving the performance of database technologies.

2. Cloud Enterprise Infrastructure Services

01

Migration

We design, plan, and implement complete scale cloud migration of the on-premise IT infrastructure to improve its scalability and flexibility. EngageU also optimizes the maintenance cost along with ensuring minimum downtime during the entire migration process. We bring together industrialized cloud services with patented automation tools that offer data sovereignty, speed up the migration procedure, and also mitigate any threat.

02

Management

We deploy, design, support, optimize, and monitor the hybrid or cloud IT infrastructure. Our IT infrastructure management team makes sure that the entire system is highly available, scalable, and performing. EngageU digitizes the Cloud IT infrastructure management for elevating the human experience, rationalizing the costs, accelerating the service delivery, and integrating the functions.

03

Security

We monitor the client’s cloud IT infrastructure against security threat detection and mitigate the vulnerabilities. EngageU believes in improving the efficiency of security solutions and many more. We can strengthen employee and customer trust with industry-centric and proactive threat intelligence woven into the fabric of infrastructure and cloud.

04

Consultation

We assist you in making sure about the security, stability and high performance of the cloud infrastructure. Our team also assists you in decreasing the cloud migration cost, app development, and maintenance.

05

Managed Services

We assist the client in stabilizing, managing, and optimizing the IT infrastructure for future transformation and growth.

06

Networking

Our IT infrastructure squad is reimaging the enterprise network in performing the edge and cloud world and meeting all the demands for higher performance, security, and bandwidth.

07

Data and Cloud Center

We can transform, control, and integrate the infrastructure and cloud workloads to reap the complete benefit of the cloud Continuum.

08

Digital Workplace

EngageU maximizes the sustainable value and workplace experience by promoting an engaging, digitally savvy, and healthy workforce.

09

Database Platforms

EngageU tunes and designs the database workloads for simplifying the integration, accelerating the ROI, and improving the performance of database technologies.

IT Infrastructure Components that EngageU Covers

The professional team of EngageU tackles all modern IT infrastructures for complex, heterogeneous, and massive enterprises. We can take care of all the IT infrastructure components with an extensive range of services, including daily management and monitoring, evolution, and long-term optimization.

Hardware

  • Desktops
  • Mobile devices and tablets
  • Laptops
  • IoT devices

System and Software Integrations

  • Customized and OOTB message brokers or ESBs
  • Off-the-shelf and customized applications

On-premises and Cloud-centric Data Storage

  • Data Lakes
  • Databases
  • Data warehouses

Infrastructures for Software Development

  • Testing and development environment
  • Containerization tools
  • CI/CD pipelines
  • Dependency management systems

Networks

  • Switches
  • Wireless access points
  • Hubs
  • Routers
  • Modems
  • Servers

Security Tools

  • Firewalls
  • IAM
  • Antivirus
  • SIEM
  • Monitoring tools for network security

How does EngageU Handle all the Major IT Infrastructure Challenges?

Heterogeneous IT Surrounding

There are over 60 professional team members offering expert IT infrastructure services in EngageU. They include all the necessary skills in handling both old and new technology architecture, deployment, and stack approaches.

Operational with no break

From securing unforeseen IT infrastructure failures to round the clock monitoring through architecture backing up and adjustments, we do everything in our capability for smooth operations. We also efficiently maximize the IT component's availability.

Converting to Hybrid and Remote Workplace

We implement more than 80% of IT infrastructure projects with minimum onsite presence or maximum remote operations. Our team knows the rapid transition to create telework-secured digital workplaces. 

Mastering the Strategies for Multi-Cloud

EngageU is long associated with and a proud partner of Microsoft Azure and AWS. We include proficiency in most of the major cloud services and can build up a winning advantageous combination that they offer.

Remaining at the Peak of Security

EngageU includes many years of expertise and experience in cyber security. Our SOC or Security Operations Center includes skilled, competent, and knowledgeable team members of security architects, administrators, security testers, compliance experts, and analysts. 

Optimized the Operation Cost

One of the primary principles of EngageU is to keep the costs of the different IT infrastructure services as affordable as possible. We can lower your IT infrastructure costs by up to 30 to 50% by professionally using spot and reserved instances, rightsizing the cloud resources, and many more.

Now that you know everything related to our IT infrastructure services, how can we help you? You can reach out to us to accelerate the modernization and efficiently manage your IT infrastructure.

Bespoke IT Solutions | Holistic Approach | Customer Centric | Committed To Excellence